THE FRAGRANCE CLUB
Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as "Visitors," are parties to this agreement. The Fragrance Club and its owners and/or operators are parties to this agreement, herein referred to as www.thefragrance.club
Membership Expiration Date and Automatic Renewals (recurring billing)
Your access to www.thefragrance.club is valid for the full duration of the length of the membership plan you have selected, (usually this is ongoing until you cancel your membership). You will be automatically re billed under the terms of your subscription. If you wish to cancel your recurring billing, please provide us with 5 days advanced notice to cancel. Your account will remain active until the current term has expired (unless you include a membership refund request, in which case your ability to log-in will be immediately terminated).
Your bank or credit card statement should show "The Fragrance Club" on your bill. We have heard of other variations, but that is what is on file with the major credit/debit card clearing houses.
Our Guarantee and Standard Refund Policy
The Fragrance Club guarantees you will be completely satisfied with our information and services. Simply cancel your membership and request your refund within 30 days of joining. (We have members who cancel their memberships and return again later and often, so a simple recurring billing cancellation request is not considered a refund request – unless you stipulate the refund request). Only one refund per member, email, or street address for life, to prevent abuse of our generosity. See also, "Extended Refund Policy", below.
Our guarantee does not apply to any purchases made from 3rd parties which may have links from our website.
Extended Refund Policy
There are many unforeseen circumstances where refunds or credits will be issued beyond our normal 30 day policy. We are honest and reputable people and would never knowingly take money from anyone without providing service. Our business longevity since 1997 is a testament to our integrity. Situations where a member accidentally creates two accounts and is being double billed, or human errors (yes, we are human), where a recurring billing cancellation was requested but not properly processed, etc. are properly adjusted. All such refund requests are at the discretion of our management – but are 99.99% in favor of the customer.
OWNERSHIP OF THE FRAGRANCE CLUB OR RIGHT TO USE, SELL, PUBLISH CONTENTS OF THIS SITE.
The Fragrance Club and its contents are owned or licensed by the website. Material contained on the site must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever in the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website.
PLEASE READ THESE TERMS AND CONDITIONS AND THE FRAGRANCE CLUB PRIVACY STATEMENT BEFORE SIGNING UP WITH THE FRAGRANCE CLUB. THESE TERMS AND CONDITIONS GOVERN YOUR USE OF THE FRAGRANCE CLUB SERVICE. BY USING THE FRAGRANCE CLUB SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU SHOULD NOT SIGN UP.
DISCLAIMER: www.thefragrance.club is a wholly independent and separate entity from the manufacturers and brand owners of the designer fragrances we offer. www.thefragranceclub asserts that the contents are genuine product independently rebottled and repackaged by The Fragrance Club. We are not associated in any way with the brand, designer or designer's manufacturer, and we have no contract or agreement authorizing us to rebottle or repackage the fragrance. We are not responsible for the misuse of the product.